Frequently asked questions

Delivery terms

The delivery will be delivered to the front door by our shipping partners. For bulky orders (marble tables, wooden tables, marble lamps, sofas, beds,...), please take the necessary measures or additional help to bring the boxes inside your home. If you have a special request, please contact us at info@diiiz.com and mention your order number. We will ask our delivery partner if your request is feasible and its potential cost. 

LE BREXIT

🇬🇧 🇪🇺  What will happen to my order and delivery after Brexit?

The UK and the EU have reached an agreement which continues to ensure free trade between the EU and UK. Nothing will change for our customers within the European Union, who will continue to receive deliveries without problem and will not be charged any extra.

Orders will be shipped from a warehouse located in the EU, you will not be charged any custom fees. The price displayed online at the point when you order will be the final price. No additional charges! (See standard delivery conditions)

🇬🇧 🇪🇺  Brexit vs Diiiz.com

✔️ No charge for you!
✔️ No impact on the price!
✔️ No additional cost when ordering or after!
✔️ No surprise customs duty!

If you have any further questions, you can contact us by email at: info@diiiz.com

which colour or texture? Order free samples !

There is an option to order samples for certain products.

Order free samples of leather, cashmere or fabric and get them for free to your home. 

On the product page, select the colour and click “order a sample”. The colour will automatically be added to your basket and you wi receive it in about 7 days to help you make the best choice! 

Our teams are also at your service to help or advise. 

*No wood, plastics, marble, or metals can be sent as samples.