Delivery times

Delivery times may vary depending on whether the product is in stock or if we must custom produce it. 

Products in stock – delivery within 2-3 weeks within the EU

Products which are in stock can be delivered within 2 to 3 weeks.

•          The stock status of each product is mentioned in the presentation sheet of each article.
•          This time depends on your location and the day of your order – our orders are prepared and shipped once a week
•          Stock availability is confirmed in the order confirmation

To deliver your order, we work with experienced delivery companies. These companies vary according to the country where you live and the size of your package.

These companies such as GLS, DPD, Mondial Relay, or Record, offer the possibility to track your package thanks to a tracking number which will be sent to you at the start from our warehouse. For some large deliveries, such as marble tables or sofas, we also use specialised delivery companies.

The packages can be delivered to the ground floor of your home, or to a delivery point close to you.

Custom products: 12 – 18 weeks in the EU

For all custom furniture, the delivery time can vary from 12 to 18 weeks.

•          As soon as your order is confirmed on www.diiiz.com, it is registered on our system. Orders are grouped and then placed with our factories to proceed with their manufacture. This way of processing orders allows us to combine flexibility, costs and customisation of products in the most effective way.
•          After the first quality control check, the pieces are sent to our warehouse. Once cleared, your order passes through our warehouse in the UK for a final quality control check. The goods are then ready to be delivered through Europe within 2 to 3 weeks.

The delivery will be delivered to the front door by our shipping partners. For bulky orders (marble tables, wooden tables, marble lamps, sofas, beds,...), please take the necessary measures or additional help to bring the boxes inside your home. If you have a special request, please contact us at [email protected] and mention your order number. We will ask our delivery partner if your request is feasible and its potential cost.

BREXIT

🇪🇺  What happen to my order and delivery after Brexit?

The UK and the EU have reached an agreement which continues to ensure free trade between the EU and UK. Nothing will change for our customers within the European Union, who will continue to receive deliveries without problem and will not be charged any extra.

Orders will be shipped from a warehouse located in the EU, you will not be charged any custom fees. The price displayed online at the point when you order will be the final price. No additional charges! (See standard delivery conditions)*

*We can deliver all the EU countries. Delivery may require a charge. You can simulate your order by entering your delivery address. The costs will therefore be calculated automatically. If you are facing any issue or need some help, please contact us by email ([email protected]). We will be happy to help you or make the order for you !

🇪🇺  For the EU customers:

✔️ No surprise customs duty!

🇬🇧 For the UK customers:

If you have any further questions, you can contact us by email at: [email protected]